Photo of a smiling shopkeeper at her market stall holding a phone while customer messages get instant replies

Every customer message, answered in seconds.

ASRT builds automated WhatsApp response bots that reply for your business day and night — answering questions, taking orders and routing leads on your own WhatsApp number.

  • Replies in seconds
  • Available 24/7
  • Keeps your number
Get a demo bot See how it works

Nothing lost between a question and an answer.

No voicemail, no “we’ll reply tomorrow”, no lost sale. Your ASRT bot answers stock, prices, delivery and payment questions the moment a customer sends them — so nobody waits on you and you never chase a chat back.

They message

It replies

Yes — 40 bags are in stock at US$8.50.

We can — the Harare run leaves tomorrow from US$5.

Yes — here’s the EcoCash link to complete your order.

Support that never clocks off.

Your WhatsApp number is your front desk. With an ASRT bot every message gets an instant, on-brand reply — no customer left waiting, no lead going cold.

Book a free demo

  • An instant first reply

    The moment a customer writes, your bot greets them, answers the common questions and offers a menu of options — in seconds, whether it’s 10 am or 2 am.

  • Your number, your brand

    The bot runs on your existing WhatsApp Business number, with your name, logo and tone. Your customers notice better service, not a new app.

  • Answers that are actually right

    Stock checks, prices, delivery times, fee balances — the bot replies from your live catalog and records, not a canned script, so every answer is true today.

  • Knows when to hand over

    When a question needs a person, the bot collects the details, tells the customer who will respond and alerts your team on the same thread.

  • Every chat becomes data

    Conversations are logged, tagged and synced to your system — leads, orders and the questions customers keep asking, in one reportable place.

Msasa Building Supplies

Bot active · replied in 4s

Your business number · +263 77 000 0000

  1. Hi, do you have 50kg cement in stock?

  2. Yes — 40 bags at the Southerton yard, US$8.50 each. Want us to reserve some?

    Automated reply · from live stock levels

  3. Customer · follows up on delivery

  4. Can you deliver to Harare on Friday?

  5. Friday’s run is full — Saturday 8am works. Shall I book you in?

Order and chat synced to your system

Live previewTone Friendly · English, Shona & Ndebele

In stock ready today.

Your bot, tuned to your business.

Greeting, menu, tone, handover rules — ASRT configures every flow around how your business actually runs, and you can change any of it later.

  • Reply tone

    Warm and friendly, formal and precise — matched to how your brand talks.

  • Business hours

    Full replies around the clock, or opening hours and an after-hours notice.

  • Menus or keywords

    Quick-reply buttons for new customers, free-text understanding for the rest.

  • Human handover

    Pick the topics that go straight to a person, with the whole chat attached.

  • Live stock & prices

    The bot answers from your inventory, price list or records — not a frozen script.

  • English, Shona & Ndebele

    Customers write in any of the three; the bot follows and replies the same way.

  • Broadcast campaigns

    Restock alerts, fee reminders and offers to approved lists.

  • Lead capture & sync

    Every enquiry is tagged, logged and pushed to your CRM or sheets.

One bot. Every part of your operation.

Run the same assistant across your shop, school, clinic or delivery fleet — each with its own flows, catalog and handover team, all on one number.

One number · every department

Illustration of a customer ordering at a shop counter with a checked reply bubble
At the shop counter

Is the 10kg rice available today?

Yes — US$14 a bag — two or more gets US$12.

Illustration of a parent at a kitchen table checking a school-fees message on a phone
At home

What’s my son’s fees balance?

US$120, due 20 October. Pay via EcoCash here.

Illustration of a clinic reception desk confirming an appointment by chat
At the clinic

Can I confirm my Tuesday appointment?

Confirmed — 09:30 with Dr. Moyo. Reply 1 to reschedule.

Illustration of two business people at a meeting table with a quote request on the phone
In the boardroom

Do you take group orders?

Yes — 10+ units gets 15% off. Want a quick quote?

Illustration of a courier holding a parcel with a delivery update chat bubble
On the delivery run

Where is my parcel?

Out for delivery — arrives between 14:00 and 16:00.

From “is there a table?” to “right this way” — in four messages.

A Saturday dinner booked entirely on WhatsApp: no app to download, no phone queue, no staff chasing an inbox. This is the same flow your customers would run on your number.

Photo of a woman on a sofa looking down at her phone as she texts
Tue · 19:42 · at home

Hi, table for 4 on Saturday around 7?

She asks

One message, any hour

The question arrives after the restaurant closes. Nobody has to be at the phone for it to land somewhere useful.

Photo of a woman at a table smiling as she reads the reply on her phone
Tue · 19:42 · same minute

Saturday 19:00, table for 4 — confirm?

Confirmed ✅ Ref B-2417. See you Saturday!

It books

Checked against the real diary

The bot reads live availability, holds the table and sends a reference — double bookings never reach the till.

Photo of a woman on a city street at dusk checking directions on her phone
Sat · 16:30 · the day itself

See you at 19:00 — here’s the map. Need to change?

Perfect, see you then 🙌

It remembers

The reminder that kills no-shows

A gentle nudge with directions on the day — and a one-tap way to reschedule instead of just not turning up.

Photo of a waiter pouring water at a laid restaurant table
Sat · 19:03 · front door

We just arrived — 4 people.

B-2417 — right this way, table’s ready.

She’s served

The host already knows

Bookings land on one list the team sees at the door. The greeting takes seconds, and the table turns faster.

Built by systems people. Trusted by business owners.

A smiling business owner stands ready to talk WhatsApp with a client

“We kept watching good businesses lose sales simply by replying late. ASRT exists so every customer message gets an answer the moment it arrives — even when nobody is at the desk.”

Gerald Mariba
Founder · ASRT systems agency

  • The demo bot was answering our customers the same week. No training for staff, nothing to install for clients.

    Tendai M. · shop owner

  • Orders keep coming in on Sunday nights now. The bot just handles them and I wake up to sales, not questions.

    Rudo N. · hardware dealer

  • The fee-reminder broadcast paid for itself in a week. Parents reply, pay, and the office stops chasing.

    Farai Z. · private school

  • Half the questions are answered before we even open. The front desk can finally focus on the people in front of them.

    Nomsa D. · clinic manager

  • Customers ask about delivery all day long. The bot answers instantly, from live stock — and I barely notice.

    Blessing T. · furniture maker

  • We looked at big call-centre software. This is simpler, cheaper, and our customers already live on WhatsApp.

    Sikhangele M. · retailer

  • The handover is the best part — when a chat needs me, I get the whole story in one tap before I reply.

    Tatenda K. · distributor

  • My sales team replies faster and customers are noticeably happier. So much less stress at month end.

    Fadzai R. · agribusiness

Three steps, then let the bot talk.

No new app for your customers and no training for your team. If they can use WhatsApp, they’re ready.

  1. Map your conversations

    We go through a month of your real WhatsApp chats, list the repeated questions, and design the flows your bot will answer — in your words.

  2. Connect your number

    We link the bot to your existing WhatsApp Business number — or set up a new business line with you. Your customers keep chatting to the same contact.

  3. Launch. Reply. Grow.

    Your bot goes live. You watch the chats, take the handovers, and we keep sharpening the answers from what customers actually ask.

Questions, answered plainly.

Still wondering about something? Ask a person — we reply within a day.

Will the bot use our current WhatsApp number?

Yes. We connect to your existing WhatsApp Business number through the official WhatsApp Business platform, so your customers keep messaging the same contact. If you need a separate business line, we set that up with you.

Do our customers need to install anything?

No. They chat in normal WhatsApp — no app, no login, no link to download. Replying to the bot’s menu is just tapping a button.

What happens when the bot can’t answer?

It hands over. You choose which topics go straight to a person — the bot collects the details, tells the customer who will respond, and your team gets the full chat in one tap.

Can it reply with real stock, prices and balances?

That’s where ASRT shines. We build the bot against your own systems — inventory, price lists, school fees records, order books — so answers reflect what’s true today, not a frozen script.

How long does it take to go live?

A first bot answering your most common questions is typically ready for testing within days of signing off the flows; deeper system integrations take longer and are staged so you get value early.

Is our chat data safe?

Your conversations and customer records stay under your control on your plan or servers, with access limited to your team. We never sell data or use it for advertising.

Which languages does the bot handle?

English, Shona and Ndebele by default — customers can write in any of the three and the bot follows. Other languages can be added per project.

What does it cost?

Every bot is built to the business, so pricing depends on your flows, integrations and message volume. Message us for a quote — the demo is free.

Illustration of a business owner leaving a shop with customer messages already answered

Your next customer shouldn’t have to wait until morning.

Free 30-minute demo. We’ll show a bot answering your own customers’ questions — on WhatsApp, in your tone, live.

Get a demo bot Talk to our team

Talk to a person, any way you like.

Talk to the ASRT team on WhatsApp or email, Monday to Saturday, 8 am – 6 pm. Tell us what customers keep asking you — we’ll show you how the bot answers.

Illustration of a support specialist at a desk with chat bubbles

Tell us what you need